What’s my order status?
You can check the status of your order
Enter your order number (you can locate this information in your order confirmation email) and email address to receive a status update.
*PLEASE NOTE:Due to the COVID-19 pandemic, we, along with our fulfillment partners, have taken extra precautions to protect the health and safety of our employees. Although we are working hard to fulfill your orders, you may experience longer than usual delivery time (up to 5~7 business days more)
Feel free to contact us at [email protected] if you have any questions.
Do you offer free shipping?
We offer free shipping for all orders to the 48 contiguous United States.
We currently don’t ship internationally, although we hope to soon!
What’s your return policy?
If you purchased a product from us and are not happy with it, you may return it within 30 daysof your purchase for a full refund.
Please note that you are responsible for the cost of return shipping to us.
See Return Refund Policy for more detailed information.
What payment methods do you accept?
We accept the following payment options:
Credit card including Visa, Mastercard, American Express and Discover
Debit/bank card
PayPal
Apple Pay
Google Pay
My product arrived damaged or defective. What should I do?
We are sorry to hear that your order has arrived in less than perfect condition!
Please contact us at [email protected] and our team will help get this sorted out for you. Please keep your order ID on hand.